TeloVito Privacy Policy

Last updated: {{PUBLISHED_DATE}}

TeloVito is a speech translation app for Android and iPhone made by Soma Studio LLC (2108 N ST # 18399, Sacramento, CA 95816). This policy explains what TeloVito does with your information, in plain language. Questions: support@rawrapps.com.

Some parts apply only to one kind of phone or one version. Each heading says which: "Android and iPhone", "Android", "Android, Google Play version" or "iPhone" (the first iPhone version, which is free and works on the phone only).

The short version (Android and iPhone)

• TeloVito does not save your conversations or recordings of your voice. It processes them temporarily, in your phone's memory, while you talk. On Android, one temporary file is used to speak a translation; see "Your microphone and speech" below.
• Android: TeloVito's own code does not send your speech or the words of your conversation off your phone.
• iPhone: speech is turned into text on your iPhone, and translation uses Apple's translation feature, which Apple says runs on the device. TeloVito's own code opens no internet connection. The iPhone version has no account and no purchases.
• No ads, no advertising ID and no advertising or cross-app tracking. We have not added analytics or crash-reporting tools of our own. We do not sell your information.
• The Android app includes Google software (for example ML Kit, which does the on-phone translation) that sends Google technical diagnostics about how that software runs. See "Google software in the Android app".

What TeloVito uses, and why (Android and iPhone)

Your microphone and speech (Android and iPhone)

TeloVito needs the microphone to hear the conversation it translates. Your phone asks for your permission first.

• Android, on-phone translation. Speech is turned into text, translated and spoken on your phone, using Google's on-device speech and translation features and your phone's own voice. This is temporary processing: the audio and text are held in memory only. TeloVito's own code does not send this audio or text to us.
• Android, the temporary voice file. To speak a translation, the phone's voice writes the spoken translation (not a recording of you) to a temporary file in the app's private storage. The app deletes that file as soon as it has read it, before the translation plays. If the phone fails to delete it, that translation is not played, and the file stays in the app's private storage until you delete your data in the app ("Delete my account and data") or uninstall the app.
• iPhone. TeloVito uses Apple's features built into iOS:
  • Speech to text: on iOS 26 and later, Apple's newer speech feature, on the iPhone; the first time you use a language, iOS may need to download it from Apple. On iOS 18, Apple's older speech recognizer, with on-device recognition required. A language is offered only if your iPhone can do it.
  • Translation: Apple's Translation feature. Apple states that translations made with it are processed on your device. Apple may collect usage and performance information about it, such as the app's identifier and the two languages, but Apple states that this does not include the text that is translated. The first time you use a language, iOS may ask you to download it.
  • Voice: Apple's speech voices; TeloVito uses only a voice for that exact language that is installed on the iPhone, and never a voice of another language instead.
  • TeloVito's own code opens no internet connection and does not send your audio or text to us.
• Words on screen. On Android, the words of your conversation are shown on screen only if you turn on "Show words on screen". On iPhone, the current words are shown on screen during the conversation. On both, this is temporary processing: the words are not saved after the conversation.
• Conversation history. This version of TeloVito does not save a conversation history, on Android or on iPhone. If a later version offers one, it will be off until you choose it, and this policy will say so first.

Boost and sign-in (Android, Google Play version)

The Google Play version shows Premium plans and a "Use Boost" option for online translation. In this version, Boost does not connect to an online translation service and the app does not sign you in, so TeloVito's servers hold no account or Boost record about you.

If a later version turns on Boost or sign-in, we will update this policy before that version is released, and the app will ask for your permission before any of your speech is sent online.

The rule for those records is already set: a sign-in account, including a guest account, and its Boost record are deleted when you delete your account, or 3 years after your last use, whichever comes first. "Last use" means the last time the app contacted our server for Boost. Our server cannot see when you use translation on your phone, so using TeloVito only on your phone does not count as use.

Purchases (Android, Google Play version)

Payments are handled by Google Play. We never see your card or bank details. Google Play tells the app what you bought so it can unlock your plan. The direct Android version and the iPhone version have no purchases.

Saved data kept only on your phone (Android and iPhone)

This is what TeloVito itself deliberately saves on your phone. None of it is a conversation or a recording.

• Android (both versions):
  • your language pairs, including the recent pairs that the widgets and the quick-settings tile remember;
  • who hears what, the speaker language and the speaker volume;
  • your theme;
  • your suggested-reply settings: whether suggested replies are on, how many to show, easy phonetic spelling, the one-tap styles (formal, casual, short), and any custom instructions you type. Custom instructions are your own words, so they can be personal (for example "I am vegetarian"). They are used on your phone to shape suggested replies, and TeloVito's own code does not send them to us. "Reset reply style" clears the custom instructions and the one-tap styles;
  • the count of free suggested replies used today;
  • a random code made on this phone for the app's own widget shortcuts. It is not sent anywhere;
  • while a deletion is unfinished, the note described in "Delete your account and data".
• Android, Google Play version, also: your plan status and when it was last confirmed (so Premium keeps working offline for up to 30 days), whether "Use Boost" is on, your answer to the Boost data-sharing question, and the weeks in which you were already shown a Boost notice.
• iPhone: your chosen languages and language pairs.
• On Android, all of this is excluded from cloud backup and from phone-to-phone transfer.
• It stays until you delete it (on Android: "Delete my account and data") or uninstall the app. Languages you download for translation stay on your phone until you remove them; on Android, "Delete my account and data" offers to remove them too. Your phone's system and the Google software described below also keep their own working files, such as speech languages and on-device AI models.

Google software in the Android app (Android)

TeloVito has no ads and no advertising tracking. That is separate from the technical diagnostics below, which Google software inside the app sends to Google about how that software runs:

• Google ML Kit (on-phone translation, language detection, and on-device speech translation and suggested replies on phones that support them). Google's published ML Kit disclosure says that ML Kit collects: device information (manufacturer, model, operating system version and build, and the phone's machine-learning hardware), app information (package name and app version), identifiers for the app installation (and, for some features, for the device) that Google says do not uniquely identify you or your phone, and performance and usage information (such as speed, settings, input and output size, feature version, model downloads and error codes). For translation it also collects the source and target languages you set, and for language detection the languages it identified. Google says this is for diagnostics and usage analytics, is sent encrypted (HTTPS), and is not passed on to other companies. Google also says that, for these diagnostics, ML Kit's translation uses Google's Firebase Remote Config and Firebase Installations services. ML Kit also downloads each translation language from Google when you first use it.
• Google Play services (helper software that the libraries above use). The Google Play version also includes Google Play Billing (purchases) and Firebase Authentication (Google's sign-in software, which this version does not use to sign you in).
• TeloVito does not use your location for translation.

What we do not do (Android and iPhone)

• We do not save recordings of your voice. (The Android voice file holds the spoken translation, not your voice, and is deleted before it plays. If that deletion fails, the translation is not played and the file stays in the app's private storage until "Delete my account and data" or uninstalling the app.)
• We do not keep the text of your conversations or a transcript of them. For the spoken translation, see the Android voice file above.
• We do not show ads, and we do not use advertising IDs or advertising tracking. We have not added analytics or crash-reporting tools of our own; the Google diagnostics are described above.
• We do not sell or rent your information, and we do not share it for advertising.

Who else processes your information (Android and iPhone)

How long we keep it (Android and iPhone)

• Conversations and recordings of your voice: not saved. Temporary processing only.
• Android temporary voice file: deleted by the app before the translation plays. If that deletion fails, it stays in the app's private storage until "Delete my account and data" or uninstalling the app.
• Saved data on your phone (as listed in "Saved data kept only on your phone"): until you delete it in the app or uninstall the app. "Reset reply style" clears custom instructions and one-tap styles sooner.
• Sign-in accounts and Boost records (Android, Google Play version): this version creates neither. If a later version does, the rule in "Boost and sign-in" applies: deleted when you delete your account, or 3 years after your last use, whichever comes first.
• Emails to support, including deletion requests: kept for 60 days after your request is closed, then deleted.

Your choices and rights (Android and iPhone)

• Microphone: you can turn off the microphone permission in your phone's settings at any time. TeloVito cannot translate without it.
• Depending on where you live (for example California, the EU or the UK), you may have rights to access, correct or delete your information, or to object to its use. Email us and we will answer within the time the law requires.

Delete your account and data (Android and iPhone)

iPhone: the iPhone version has no account and nothing is kept off your iPhone by TeloVito. Uninstalling the app deletes your language pairs. Languages downloaded for Apple's features are managed by iOS in the iPhone's settings.

Android: in the app, open Settings, then "Delete my account and data". In this version TeloVito keeps no account or data about you on a server, so this deletes what is on your phone. What happens, and when:

1. First, the app records your request on the phone. This note holds no user ID. While the deletion runs, the screen asks you to keep the app open.
2. Then TeloVito deletes what it saved on the phone (see "Saved data kept only on your phone"): your language pairs and other settings, your suggested-reply settings and custom instructions, your plan details stored on the phone, any temporary voice file, and, if you choose, the translation languages you downloaded. The app shows anything it could not delete. If the app is closed before this finishes, the deletion finishes the next time you open the app. Speech languages your phone downloaded for itself stay; you can remove them in the phone's settings. The on-device AI model used for suggested replies stays too.

You can also ask us by email at support@rawrapps.com. We complete email deletion requests within 30 days of confirming the request is yours, and email you when it is done.

What deleting does not do: it does not cancel a Google Play subscription. Cancel it in Google Play (Payments and subscriptions), or you will still be charged. Google keeps its own purchase records under its own privacy policy. Uninstalling the app removes everything TeloVito stored on your phone.

Children (Android and iPhone)

TeloVito is not made for children under 13, and we do not knowingly collect information from them. If you believe a child has given us personal information, email us and we will delete it.

Changes (Android and iPhone)

If this policy changes, we will update the date at the top and, for important changes, tell you in the app. New features that use your information differently are added to this policy before they ship.

Contact (Android and iPhone)

Soma Studio LLC, 2108 N ST # 18399, Sacramento, CA 95816, support@rawrapps.com, rawrapps.com